Greenwich Citizens Advice Bureau

Enquiry Form

Thank you for your enquiry.

Fill in the form below with your enquiry details.
Note: All fields are required unless otherwise indicated.

1.Your Information

Note: we only offer this service to those who live in the Royal Borough of Greenwich.

2.Your Enquiry Information

If you have been dismissed, or have a dispute with your employer, you may have only three months within which to take action at an Employment Tribunal. To avoid missing this deadline, click on the link to find out more - How to make a claim for unfair dismissal

If you think your benefit decision is wrong, you may have only one month within which to take action. To avoid missing this deadline, click on the link to find out more - Problems with benefits and tax creadits

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We have an Advice Quality Standard (AQS) and in order to maintain standards, annual random checking takes place. Your case may be chosen to check the quality of advice.

3.Record of Client Consent

Data Protection Act 1998

We gather information about you to ensure we are able to help you most effectively. The information you give us, is recorded securely into our system and will not be shared with anyone without your consent and or where it is required to do so by law. Below are the three different consents we seek from you.

Recording details of your case allows us to help you with your problem. We have to ask for your permission to record your information on our database.

We collect feedback to try to provide the best service we can. If you are happy to give feedback, you would be contacted by Citizens Advice or a trusted research organisation. We need your permission to share your contact details with them. We only share what is absolutely necessary.

Sometimes we suggest a referral for you to another organisation who can help you. We can help you get an appointment and give the organisation the information you've given us so you don't have to repeat yourself.