From 18th May 2018, our website will be under construction, therefore we shall be unable to process email enquiries during this time. For advice, please see the other services listed.

Greenwich Citizens Advice Bureau

Greenwich (Woolwich) Citizens Advice Bureaux

Our services aim to provide our users with the best option to enable them to resolve their problems. This may be information from our own national organisation’s resource – Adviceguide, or other trusted agency websites.

We offer drop in advice, telephone advice, an advice appointment at the bureau or a referral to a specialist service.

Specialist Services

  • Chartered Surveyor Voluntary Service (Limited appointments)

  • Legal Rota

  • Money advice

  • MoneyPlan

  • Pensionwise

  • Specialist referral for housing/legal advice

Languages

  • English

  • French

  • Gujerati

  • Hindi

  • Punjabi

  • Swahili

  • Tamil

  • Urdu

  • Yoruba

Access details

  • Home visiting

  • Induction loop

  • Language Line

  • Telephone (Text Phone)

  • Wheelchair accessible

  • Wheelchair toilet access

Telephone Service Times

Mon:

11.00 - 15:30 To cancel an appointment call 020 8312 7303

Tue:

10.00 - 13.00 To cancel an appointment call 020 8312 7303
14.00 - 16.00 To cancel an appointment call 020 8312 7303

Wed:

14.00 - 16.00 To cancel an appointment call 020 8312 7303

Thurs:

15.00 - 17.00 To cancel an appointment call 020 8312 7303

Fri:

10.00 - 15.30 To cancel an appointment call 020 8312 7303

Advice Sessions

You will be seen on a first come, first seen basis and we have no responsibility for monitoring the queue, nor are we able to be involved in disputes so please remember that if you leave the queue, you are likely to lose your place.

A maximum of 15 are permitted in the waiting room (less if there are users with wheelchairs/buggies), so you may have to wait outside until a space is free.

The numbers we can see changes each day depending on advisers available, therefore when you arrive you should check the door poster which will tell you how many people we will be seeing that day.

WE ARE NOT ABLE TO SEE MORE THAN THIS NUMBER.

We continue to allow entry until 11.30 provided we have not yet reached the maximum numbers and to enable us to see those already waiting.

Please let the receptionist know if you have a disability or need help completing a form.

Mon:

Appointments only

Tue:

Appointments only

Wed:

Drop in advice session 10.00 - 12.00

Thurs:

Drop in advice session 10.00 - 12.00

Fri:

Appointments only

Greenwich (Woolwich) Citizens Advice Bureaux - Location

Registered Office:
Old Town Hall
Polytechnic Street
Woolwich
London
SE18 6PN

Email: woolwich.admin@greenwichcab.org.uk

Telephone: 0300 3309 096

Registered Charity number: 1064404
Company Limited by Guarantee. Registered number: 3346379 England
We are authorised and regulated by the Financial Conduct Authority; FRN 617616
Greenwich CABx is funded by the Royal Borough of Greenwich